Privacy Policy - Famscope Ltd
Last Updated: April 14th, 2025
1. Introduction
1.1. Famscope Ltd, hereinafter referred to as "we," "us," or "our," is committed to protecting the privacy and security of your personal information. This privacy policy outlines how we collect, use, share, and protect your personal data, as well as how we safeguard this information.
2. Personal Data Officer
2.1. Ivana Pirochtova, the director of Famscope Ltd, oversees compliance with data protection laws. Any inquiries about this privacy policy or your personal data can be directed to Ivana Pirochtova via email at ivana@famscope.co.uk.
3. Types of Information Collected:
3.1 Contact Information: Includes but is not limited to your name, email address, phone number, and postal address.
3.2 Client Information: Pertains to details related to the services you request, encompassing case details and relevant documents.
3.3 Website Usage Data: Encompasses non-personal information such as IP addresses, browser details, and usage patterns when you visit our website.
4. How We Use Your Information
4.1. Purposes of Data Use:
a. To provide and manage the services you've requested.
b. To communicate with you regarding our services, updates, and promotions.
c. To enhance our services and website functionality.
d. To adhere to legal obligations.
4.2 Regarding Referrals
4.2.1. When we receive referrals from McKenzie Friend UK Network, we may contact individuals who have left their details for the purpose of offering our services. However, if you have been contacted and did not explicitly request our services or contact, please inform us immediately at info@famscope.co.uk. We are committed to promptly acknowledging and addressing your request and ensuring no further communication without obtaining your explicit consent.
4.2.2. Your preferences: We respect your preferences. If you wish to opt out of future communications, utilize the provided opt-out mechanism in our communications or contact us directly at info@famscope.co.uk to indicate your preference for cessation of communication.
5. Legal Basis for Processing
5.1. We process your personal data based on legal bases outlined in the GDPR, including the necessity of processing for the performance of a contract, compliance with a legal obligation, protection of vital interests, consent, the performance of a task carried out in the public interest or in the exercise of official authority, and legitimate interests pursued by us or a third party.
6. Sharing Your Information
6.1. We may share your personal information with:
i. McKenzie Friends associated with Famscope Ltd, as required to deliver our services.
ii. Third-party service providers, strictly for the purpose of supporting our business operations.
iii. Regulatory bodies or law enforcement agencies as required by law.
7. Data Security
7.1. We are committed to safeguarding your personal data and employ a range of security measures to ensure its confidentiality, integrity, and availability.
7.2. Our commitment to data security includes ongoing assessments and reviews to identify and address potential risks. We prioritize the continuous improvement of our security practices to adapt to emerging threats and maintain the highest standards of protection.
7.3. Additionally, we recognize the importance of educating our team members on data protection and privacy. Our employees undergo training to ensure they understand the significance of safeguarding your data and are equipped to uphold our commitment to privacy.
8. Your Rights
8.1. Under the GDPR, you have the following rights regarding your personal data:
a. The right to access the personal data we hold about you.
b. The right to rectify inaccuracies in your personal data.
c. The right to erase your personal data.
d. The right to restrict the processing of your personal data.
e. The right to data portability.
f. The right to object to the processing of your personal data.
9. Data Retention and Confidentiality
9.1. We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy and to comply with legal obligations.
9.2 We are fully committed to maintaining strict confidentiality. All information shared with us is treated with the utmost discretion and will not be disclosed to third parties without your explicit consent, unless required by law.
10. Cookies and Similar Technologies
10.1. Our website may use cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
11. Role of McKenzie Friend Services
11.1. At Famscope Ltd, we provide McKenzie Friend services to guide individuals navigating family court proceedings. We do not offer legal advice or act as legal representatives.
11.2. Our role includes offering practical assistance in understanding court procedures, forms, and documents. We do not advocate on behalf of clients, or provide legal opinions.
11.3. Our support does not replace qualified legal advice. Clients may seek independent legal counsel for legal opinions or formal representation at any point.
12. Changes to this Privacy Policy
12.1. We reserve the right to update this privacy policy as necessary. The latest version will be posted on our website with the effective date.
13. Contact Information
13.1. For any questions or concerns about this privacy policy or your personal data, please contact us at info@famscope.co.uk.
14. Information Commissioner's Office (ICO)
14.1. Famscope Ltd is registered with the Information Commissioner's Office (ICO) in the UK. You have the right to lodge a complaint with the ICO if you believe your data protection rights have been violated. Contact details for the ICO can be found on their website at www.ico.org.uk.